How KMA Poliklinik Handles Your Information
This policy explains what information we collect through our website, how we use it to respond to consultation requests, and how you can contact us about your data.
Last updated: April 9, 2026
What We Collect
When you contact us through this website, WhatsApp, email, or phone, we may collect the details you choose to provide, including your name, email address, phone number, country, treatment interest, photos, and any message you send us.
How We Use It
- To review your enquiry and respond to your consultation request.
- To coordinate appointments, travel planning, and patient support.
- To improve our website, service quality, and communication workflows.
- To comply with legal, medical, and record-keeping obligations where required.
How We Share Information
We do not sell your personal information. We may share it only with trusted service providers involved in communication, enquiry handling, hosting, or medical coordination, and only to the extent needed to provide our services.
How Long We Keep It
We keep enquiry records only for as long as reasonably necessary to respond to your request, manage your care, meet legal obligations, or resolve follow-up questions.
Your Choices
You may request access, correction, or deletion of the personal information you have shared with us, subject to any legal or medical retention requirements that apply.
Contact
For privacy questions or requests, contact KMA Poliklinik at info@kmapoliklinik.com, call +90 212 680 79 10, or message us on WhatsApp.